SMS-Timing support

Because we never want any customer to be left without an answer or to be stuck with a problem, SMS-Timing has set up 3 different ways to help customers.

24/7 Support service

If customers have any question or problem concerning our software, they can e-mail or call the support service. They will get an answer that will solve their problem. Our technicians are always friendly and very professional. No problems, only solutions. Our technicians will also update your system when new software versions are available. Your karting center will always run with up-to-date software.

Do you have an idea to improve your experience with our software? Or do you need specific functionality? Please contact us and we will set it up for you!

Customer services website

Thanks to your account, you can check manuals, how to’s and soon our advanced FAQ.

On this special website, you will also find your offers and invoices, your license keys, hardware requirements for our software and tips for your business.

Frequently Asked Questions

For small problems and common questions, we have set up an FAQ. It allows you to fix problems that does not need special technical intervention yourself. If you are not sure how to do it, you can call the support service at any time. We are always glad to help and assist our customers.

Support brochure 2 040 Kb